Privacy Policy

HAABIZ-X CO., LTD. (“HAABIZ-X”, “we”, “our”, “us”, or “the Company”) recognizes the importance of the privacy of users (“you”, “users”, or “visitors”) who visit our website, use, or access our services through mobile devices, personal computers, websites, or other approved platforms (“HAABIZ-X Services”). We are committed to protecting your personal data in accordance with the principles and requirements set out in this Privacy Policy.

1. Age Requirements and Parental Consent

To the extent permitted by law, children under the age of 13, or any other age threshold specified by applicable local laws, are not permitted to create an account (“Account”) to access HAABIZ-X Services.

If you are over the age of 13 but are still considered a minor in your country, for example, under the age of 18 in certain jurisdictions, you must obtain permission from your parent or legal guardian before creating your Account.

By using our services, you confirm that you have obtained permission from your parent or legal guardian to use the services and create the Account, and that your parent or legal guardian has also read this Privacy Policy.

2. Personal Data We Collect and the Purposes of Processing

We collect your personal data to provide our services and improve your experience. The information we collect includes the following:

2.1 Account Registration Information

When you create an Account for our services, we may collect the following information to help create and manage your Account:

Username
First and last name
Nickname
Age
Gender
Date of birth
Email address
Mobile phone number

This information will be used to enable you to log in to the game and for other purposes described in this Section 2.

2.2 Birthday Information

You may be required to provide your date of birth when requesting birthday gifts or other benefits available through our services. This information may be added to your user profile.

2.3 Social Media Account Information

If you choose to log in to our services using a social media account, such as Facebook or Google, we may receive information from the social media provider, such as your username or email address. This information will be added to your Account information.

2.4 Profile Information

You may choose to create a personal profile within our services. Depending on the settings available in the services, your profile may include a nickname and other information.

2.5 Gameplay Information

We process information about your gameplay status, progress, and usage statistics to provide information and for other purposes described in this Section 2.

2.6 Survey Responses

If you participate in our surveys, we will collect your responses.

2.7 Event Participation Information

If you participate in events that we organize, such as prize draws, we may collect information relating to your participation, including your name, user ID, email address, mobile phone number, nickname, and country or region. If you win a prize, we may also collect your postal address.

2.8 IP Address and Device Information

We may collect your IP address and other information relating to your device, such as the device model and information about the operating system you use.

2.9 Advertising Information

We collect advertising identifiers and related device information to monitor the success of our advertising and marketing programs.

2.10 Cookies and Similar Technologies

To carry out the purposes of this Privacy Policy, we may use tools such as cookies and other technologies to collect and process information about how users use our services.

Information obtained through cookies helps us better understand how users use our services, improve the user experience, and provide services that better meet users’ needs.

You can manage your cookie preferences through your browser settings and choose to reject cookies if you do not want us to record this information. However, rejecting cookies may affect certain parts of our services.

3. Cookie Policy

Our website or services use cookies to improve your experience and provide services that meet your needs.

Cookies are small data files stored on your device when you visit our website. They allow the website to remember information about your use, such as your settings and website preferences, to improve your experience when using the website.

We use the following types of cookies:

3.1 Necessary Cookies

These cookies are essential for the website to function and cannot be disabled in our systems. They enable you to use important functions, such as logging in or making payments.

3.2 Performance Cookies

These cookies help us collect information about how you use our website, such as the pages you visit and any errors that occur. This information helps us improve our website and services.

3.3 Functionality Cookies

These cookies allow our website to remember choices you have made, such as your username, language, and other settings, so that the website can be better tailored to you.

3.4 Advertising Cookies

These cookies help us display advertisements that are more relevant to you and monitor the effectiveness of our advertising campaigns.

3.5 Managing Cookies

You may choose to reject certain types of cookies through your browser settings or by adjusting the cookie settings on our website. Rejecting certain types of cookies may affect your use of our website or services.

If you wish to disable cookies in your browser, you can do so through the settings options in browsers such as Google Chrome, Mozilla Firefox, Safari, or Microsoft Edge. Browsers generally allow you to delete stored cookies or disable all cookies.

3.6 Cookie Consent

When you visit our website, you will see a notice informing you about our use of cookies. If you agree to our use of cookies, you may click “Accept” or continue using our website.

Your continued use of the website constitutes consent to our use of cookies in accordance with this policy.

3.7 Updates to the Cookie Policy

We may update this Cookie Policy from time to time to ensure that it remains consistent with changes in applicable laws and technology. Any changes will be announced on this page.

3.8 Contact Us About Cookies

If you have any questions about our Cookie Policy or how we handle your information, you may contact us at:

HAABIZ-X CO., LTD.
111/71 Moo 2, Nong Hoi Subdistrict, Mueang Chiang Mai District, Chiang Mai 50000, Thailand

4. Right to Request Deletion or Anonymization

You have the right to request that the Company delete your personal data or service usage data, or render such data no longer identifiable, in the following circumstances:

The data is no longer necessary: Your personal data or service usage data is no longer necessary to retain for the purposes for which it was collected, used, or disclosed.
Withdrawal of consent: You, as the data subject, have withdrawn your consent to the collection, use, or disclosure of your personal data, and the Company, as the data controller, has no legal authority or lawful basis to continue collecting, using, or disclosing that data.
Other circumstances prescribed by law: The personal data may no longer be retained under Thailand’s Personal Data Protection Act B.E. 2562 (2019), particularly Section 33, or in other circumstances specified by law.

To exercise your right to request deletion of your personal data or service usage data, you may contact the Company’s Data Protection Officer. The Company will consider your request and take action in accordance with applicable laws.

Any legal authority or lawful basis for continuing to collect, use, or disclose such data is subject to the rights, duties, and obligations between the contracting parties and/or the provisions of applicable laws.

5. Your Rights as a Data Subject

The Company recognizes the importance of protecting your rights as a data subject and acknowledges that these are fundamental rights entitled to protection under the law.

We are committed to protecting your personal data and complying with personal data protection laws. Your rights as a data subject include the following:

5.1 Right to Be Informed

You have the right to be informed of the purposes for which your personal data is collected, used, and disclosed.

5.2 Right to Give or Withdraw Consent

You have the right to give or withdraw consent to the collection of your personal data at any time, subject to contractual rights, duties, and obligations or the provisions of applicable laws.

5.3 Right of Access

You have the right to request access to your personal data collected and held by the Company.

5.4 Right to Request Deletion or Destruction

You have the right to request that your personal data be deleted or destroyed, subject to contractual rights, duties, and obligations or the provisions of applicable laws.

5.5 Right to Accurate and Up-to-Date Data

You have the right to request that your personal data collected by the Company be accurate, complete, up to date, and not misleading.

5.6 Right to Data Portability

You have the right to request that your personal data be sent or transferred to another data controller, subject to contractual rights, duties, and obligations or the provisions of applicable laws.

6. Data Security Measures

The Company will establish and implement appropriate security measures to prevent the loss of personal data and any unlawful or unauthorized access, use, alteration, modification, or disclosure of personal data.

We will review these security measures when necessary or when technology changes to ensure that personal data is effectively protected.

7. Data Retention

The Company will retain your personal data throughout the period in which you continue to use the Company’s products and services, until you withdraw your consent or exercise your right to request the deletion or destruction of your personal data, subject to contractual rights, duties, and obligations or the provisions of applicable laws.

8. Personal Data Breaches

In the event of a personal data breach that poses a high risk to your rights and freedoms, the Company will immediately notify or coordinate with you as the data subject and provide guidance on remedial measures without delay, subject to contractual rights, duties, and obligations or the provisions of applicable laws.

9. Contacting the Data Protection Officer

If you have questions or concerns about the collection, use, or disclosure of your personal data, or if you become aware of a breach involving your personal data or service usage data, you may contact the Company’s Data Protection Officer directly to seek advice or request action on matters covered by personal data protection laws.

We are happy to assist you and respond to your questions as soon as possible. Please contact us regarding:

Requests for information about the collection and use of personal data
Requests to correct personal data
Complaints concerning personal data breaches
Problems or questions concerning your rights under personal data protection laws

10. Children’s Privacy

Our services are not directly marketed or offered to children. For the purposes of our services, “children” means:

Individuals under the age of 13.
Individuals between the ages of 13 and 18 who are below the age at which they may provide digital consent to the processing of their personal data under applicable data privacy laws.

We are committed to observing the different minimum-age requirements established by the laws of each region when determining the appropriate age for access to certain features or services.

Children are not permitted to use these services. If a child registers for our services or provides personal data without the consent required by applicable privacy laws, we will take appropriate measures to prevent the collection of personal data from that child.

If we become aware that we have unintentionally collected personal data from a child and that the collection does not fall within an exception under applicable privacy laws, the Company will immediately delete that data from our systems.

11. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, you may contact us using the following details:

HAABIZ-X CO., LTD.
111/71 Moo 2, Nong Hoi Subdistrict, Mueang Chiang Mai District, Chiang Mai 50000, Thailand

Email: [email protected]
Website: https://www.haabiz.com/en
Telephone: 02-041-9991